What We Collect and Why It Matters
When you create an account, we collect the details you provide at registration — full name, email address, phone number, and any identity verification documents required under applicable rules for your region. When you make a deposit or withdrawal using JazzCash, Easypaisa, or Raast, we record
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the transaction reference, amount, and timestamp. We do not store your mobile wallet PIN or bank credentials directly; those remain with your payment provider. We also collect device data — your browser type, operating system, and IP address — to maintain session security and detect unusual
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login patterns. Cookies track your session state and remember your preferences across visits; you can manage cookie settings through your browser at any time. We retain account data for as long as your account is active and for a period afterward as required by applicable regulations.
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Payment transaction logs are kept for audit and dispute purposes. If you close your account, you can request deletion of personal data that we are not legally required to retain. Our platform operates where local law and eligible regional rules permit, and data handling follows those
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same jurisdictional requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.